Revenue-ranked customer feedback

From roadmap intelligence to revenue.

Univrs connects customer feedback to churn risk, lost revenue, and conversion opportunity, so product teams can prioritize the needs with real business weight.

Start free — no credit card

Free for first 100–400 feedback samples. No commitment.

How It Works

Turn scattered feedback
into ranked product bets.

01

Connect your data

Import feedback via CSV or connect directly to your CRM, support tool, or survey platform. Univrs ingests it all — structured or unstructured.

02

Find and score all user problems

Univrs clusters and analyzes your data to identify the underlying user needs. Each gets correlated to churn and conversion.

03

Prioritize insights by revenue

Every need is then assigned a dollar value ROI. Sort your roadmap by impact, generate feature specs, and walk into planning with confidence.

The Solution

The business case
behind every user need.

Insight #1 of 14 Usability

Users find it difficult to locate important features in the app — impacting Week 1 retention.

Total Impact to Revenue $68,500
Revenue Churn Risk $48,000
Realized Lost Revenue $12,000
Potential Conversion Gains $8,500
Impacted Users 24
Impact on Company NPS -3

Use the feedback you already have

Connect surveys, sales calls, customer conversations, CRM Account data, and more. Univrs makes sense of them all.

Univrs identifies the real needs

Our system finds the underlying user needs beneath the surface noise; not just keywords, but root causes with business context.

Quantified in dollars

Every need is paired with its real revenue impact: churn risk, lost revenue, and conversion opportunity — so you can prioritize by ROI.

Roadmaps your leadership can interrogate

Push features with business metrics into your roadmap, giving instant authoritative ROI estimates you can deliver to leadership, automatically.

Live Product

See it working right now.

No signup required. Explore a real Univrs dashboard with live data.

app.univrs.ai/public/dashboard
Univrs dashboard preview showing revenue impact metrics including $5.2M estimated revenue opportunity and $5.1M total projected risk to ARR
Open full dashboard

No account required

Pricing

Pricing that scales with you.

Start free. Upgrade when you're ready. Cancel anytime.

Stargazer

For solo PMs and founders

$25 /mo $49
Use code: EARLYADOPTER
  • 1,000 feedback samples/month
  • Insight + Solution generation
  • Feature Requirements generation
  • CSV file imports
  • Email support
Start free trial
Most Popular

Orbital

For data-rich organizations

$4,999 /yr
Contact us to discuss your needs!
  • 40,000 feedback samples/month
  • Insight, Feature + Roadmap generation
  • API integrations: Jira, Airtable + more
  • Unlimited user seats
  • Expedited support
Start free trial

Both plans include a free trial. No credit card required to get started.

*An average-length feedback sample is about 200 words, plus associated account metrics.

Frequently Asked

Answers for careful buyers.

Univrs ties each feedback sample to its customer account data. When it clusters feedback into insights, it uses every provided metric as inputs into a complex statistical modeling flow to calculate as many of the ROI metrics as it can: churn, conversion, etc. Every dollar figure is traceable to the specific users behind it.
You can import CSV files from literally any source — Zendesk, Intercom, Salesforce, HubSpot, Typeform, and more. API integrations with Jira and Airtable are active. We expect to rapidly build integrations for whichever platforms new customers require. We're a small team, so we prioritize the integrations customers actually need.
Univrs is built on AWS with standard security controls, and we recommend avoiding unnecessary PII in uploaded feedback. For teams with stricter requirements, we can help anonymize data before analysis and connect downstream systems like Jira, Airtable, or your CRM without exposing sensitive customer details inside Univrs.
If you connect or upload data you should start to see insights generated within a few minutes. If you upload many thousands of samples it may take longer. We will show you the progress so you can estimate when your first insights will be ready.
No, it's pretty straight forward. The CSV import flow requires zero technical setup. API integrations are self-serve and documented. If you need help, support is included in both plans. If you want to use Univrs as a silent backend for your data flow we can help you get that working.
Reach out and we'll talk through what you need. We can support enterprise requirements when they make sense for your rollout.

Start in 60 seconds

Ship features that
move revenue.

Bring your own feedback and see what most tools miss: which user needs are tied to revenue, churn, and conversion. No credit card required.

Start free — no credit card

Free for first 100–400 feedback samples. No commitment.